Frequently Asked Questions

The most common questions about arriving at Esenboğa, exploring Ankara, tickets, payment and cancellations. You can also reach these answers from the search on the home page. If you can't find what you're looking for, our call center is open 24/7.

Search questions

I've landed at Esenboğa. Where do I catch the bus?

Which stops are there from the airport into the city?

How long does it take to the city, and how much is the fare?

I land at night. Will I find a bus?

Which stop should I get off at for the historic centre?

How do I get to Anıtkabir?

How many days are enough to see Ankara?

Can I go sightseeing with my suitcase?

On the way back, when should I leave for the airport?

How do I buy a ticket?

How much is a ticket?

Which payment methods can I use?

Can I choose my seat?

Where can I board?

How long is the journey?

How do I get from the airport into the city?

Are there night departures?

How do I cancel my ticket?

When will I get my refund?

Can I change the date of my ticket?

Do I have to become a member?

How do I sign in?

What are saved passengers for?

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